Service and Support

Belt-Way Scale Inc. offers second to none after sale service. Unlimited over the phone technical support is available during working hours (7:30-4:30 Central Time). Our friendly and knowledgeable technical staff is eager to assist with any conceivable problem our customers might face. Our vast experience in diverse weighing applications often saves the customer time and money. 

Frequently asked questions include the following:

  • Engineering requirements for new projects
  • Tips for installing scales on difficult equipment (e.g. portable crushers)
  • Initial scale calibration
  • Recommendations for ongoing maintenance of scales
  • Troubleshooting existing scales

Many problems can be solved over the phone, but we also have a network of skilled dealers available to assist with installations and calibrations. We will recommend a local technician if a site visit is required.

We are eager to help with your application requirements.

Please call us at (815) 625-5573 or fill out our contact form.